Shipping policy

Shipping Policy

We currently deliver to addresses in the United Kingdom only.

Processing time

Orders are usually processed within 1–3 working days. You'll get a confirmation email when your order is placed and another with tracking details once it ships.

Delivery times

Our products are sent from partner warehouses, and some items ship from overseas. Estimated delivery is shown on each product page and at checkout, and is typically 7–15 working days after dispatch. Delivery times are estimates and can be affected by carrier delays or busy periods.

Shipping costs

Shipping costs are shown at checkout before you pay.

Multiple parcels

If you order several items they may arrive in separate parcels on different days.

Customs and import charges

If any extra charges are requested by the carrier on delivery, please contact us before paying so we can help.

Late or missing orders

If your order hasn't arrived within 20 working days of dispatch, or tracking shows it as delivered but you haven't received it, email voltbyte25@gmail.com with your order number and we'll investigate and arrange a replacement or refund.