Terms of service

Terms of Service

These terms apply to all purchases from VoltByte through this website. By placing an order you agree to them. They do not affect your statutory rights as a consumer.

1. About us

This store is operated by VoltByte, a UK-based business. You can contact us at voltbyte25@gmail.com. Our full business details are shown on our Contact Information page.

2. Orders

Your order is an offer to buy. A contract is formed when we email you to confirm your order has been dispatched. We may decline an order, for example if an item is out of stock or a pricing error has occurred, in which case we will refund any payment in full.

3. Prices and payment

Prices are in pounds sterling (GBP). Delivery costs are shown at checkout. Payment is taken when you place your order.

4. Delivery

Delivery is to UK addresses only. Please see our Shipping Policy for estimated times.

5. Cancellations and returns

You have the right to cancel within 14 days of receiving your goods. Faulty, damaged or incorrect items are covered for 30 days. Please see our Returns & Refunds Policy for details.

6. Faulty goods

Goods must be as described, of satisfactory quality and fit for purpose. If they are not, you are entitled to a remedy under the Consumer Rights Act 2015.

7. Product information

We try to describe and photograph products accurately. Colours on screen may vary slightly. Please follow any instructions and safety information supplied with the product.

8. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

9. Your personal data

We use your personal information as described in our Privacy Policy.

10. Governing law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there.